ALISO VIEJO, Calif. (March 2, 2016) – The New Home Company (NEW HOME; NYSE: NWHM) today announced an array of honors it received at the 2016 Eliant Homebuyers’ Choice Awards, including a sweep of six key customer experience categories.
NEW HOME won a total of 23 Homebuyers' Choice Awards, including nine First Place Awards, the highest number of awards earned by a home builder in this year's competition. NEW HOME ranked #1 in the following categories:
• Design Selection Experience: Perceived Value
• Proactive Communication of Construction Process
• Site Cleanliness
• Purchase Experience
• Design Experience
• Construction Experience
In addition, several NEW HOME team members received top Eliant Awards for their outstanding customer, sales and design service, including the following:
• Norman Carraher – First American Customer Experience Leader of the Year
• Jose Alkon – Sales Representative of the Year
• Pamela Bayless – Sales Representative of the Year
• Joy Gorey – Design Representative of the Year
• Uriel Casillas – Customer Service Representative of the Year
NEW HOME was selected based on the results of more than 86,000 surveys administered in 2015 to all recent home owners from more than 148 major homebuilders across the U.S. and Canada. The Eliant Awards are presented annually by Eliant, a customer experience management company that has been surveying buyers of new homes for more than 30 years.
“The Eliant Awards are the ultimate recognition of the service we provide because it is judged by those who buy our homes,” said H. Lawrence Webb, CEO of NEW HOME. “They validate our entire team's strong commitment to the delivery of an exceptional customer experience.”
About The New Home Company
NEW HOME is a publicly traded company listed on the New York Stock Exchange under the symbol “NWHM.” It is an award-winning, new generation homebuilder focused on the design, construction and sale of innovative and consumer-driven homes in major metropolitan areas within select growth markets in California and Arizona, including coastal Southern California, the San Francisco Bay area, metro Sacramento and Phoenix. For more information about the company or its current new-home offerings, visit www.NWHM.com.